Foire aux questions

Profile and Account

1. How do I create a profile?

To create a profile, click on 'Sign Up' on the homepage, fill in the required details, and verify your email or phone number.

Bookings

1. How do I book a ride?

You can book a ride through our website, mobile app, or by calling our customer service. Simply enter your pickup and drop-off locations, choose your preferred vehicle, and confirm the booking.

Policies and Other Info

1. What personal information do you collect when I book a ride?

We collect essential details such as your name, phone number, email address, and payment information. We may also collect location data if enabled, to facilitate pickup and drop-off.

FAQs – Bookings, Payments & Cancellations | A to Z Dispatch